COVID-19 | JACology

Covid-19 updates

for

jacology customers

This is a difficult time for everyone and we're working hard to adapt to this new reality.

We're partnering with backup facilities to help us manage order volume, and we're routing orders to wherever they can be fulfilled most efficiently. As of now, we're working with 5 backup facilities in the US, UK, and Australia, and we're looking for more options. We are continuing to fulfill as much as we can while practicing extra safety measures.

You might start to experience longer than usual email and chat response times from our support team. We're seeing an influx of customer inquiries and we're doing our best to answer each question quickly and thoughtfully.

Before contacting us about your orders, keep in mind that like many others in the industry, our fulfillment times are slower than usual for some product categories. Of course, feel free to contact us with any questions.

Covid-19 updates

for

jacology customers

You might start to experience longer than usual email and chat response times from our support team. We're seeing an influx of customer inquiries and we're doing our best to answer each question quickly and thoughtfully.

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